If you have questions, you'd like to learn more about Joy or you just want to get in touch, please email us at
Terms & Conditions
Most items have been made with vintage pieces and are sold "as is" and "in vintage condition". They are made with up-cycled and re-cycled materials that are in VINTAGE condition...that means an item may not be perfect and may have wear, patina, tarnish, etc...
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No responsibility will be taken for an item causing injury (sharp edges on pins, small pieces, rust on metal, reactions to metal, etc.). When possible, an effort will be taken to illustrate flaws or describe it as seen fit. New pieces of various metals may also be used and noted when possible but other metals used on each piece are of unknown sources and are not as easily identified. None of these items for sale by Joy Wilkins Designs are intended for children as there are sharp parts, pins, glitter, small parts and pieces, etc.
Please contact us for additional information or for questions regarding an item before purchasing.
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All pictures listed on joywilkinsdesigns.com are property of Joy Wilkins Designs and may not be used without permission.
Shipping
The cost of shipping is included in the price of the item unless otherwise noted. Shipping fees on larger items will be based on size, weight, shipping address and will be added to the sales price. Please contact us for details.
Items ship within 3 business days of receipt of payment. All shipped packages will be insured via USPS First Class or Priority Mail. Estimated shipping transit time is 3 to 7 days within the USA. Unfortunately, we do not ship internationally. Please confirm that your shipping address is correct. Orders returned as non deliverable will be subject to additional shipping charges.
A shipping confirmation email with tracking information will be sent once an item has been shipped.
Return Policy
Returns are accepted for up to 7 days after receipt of an item unless otherwise noted on the item {Jeweled Trees are not refundable due to the fragility of shipping those items}.
If for any reason you are dissatisfied with your purchase, please email us within 48 hours of receipt of the item for a return authorization. All returned items must be shipped insured and in original condition. Buyer will be refunded the purchase price of the item once it has been received and inspected. Buyer will be responsible for the cost of return shipping.
Sales Tax
California Residents: Sales tax (9.25%) will be added to all items shipped within the State of California.